Scale
Follow up with hundreds of distributors in parallel, every day, without adding headcount.
AI Receivables Platform
Payment collection, automated across every channel.
An AI assistant that follows up on outstanding invoices over web chat, WhatsApp and voice — capturing structured payment intent from every distributor conversation and handing it straight to the depot team.
- 3
- Engagement channels
- Web · WhatsApp · Voice
- 4
- Languages on voice
- EN · HI · GU · BN
- 8
- Intent categories
- Structured outcomes
- 24×7
- Always-on follow-up
- No manual dialing
Collection · Live Hindi · Voice
You have ₹5,00,000 due this week. Can you pay today, this week, or on a specific date?
We can pay by next Friday.
Noted — the depot team will be informed.
Captured outcome
YES PAY_CURRENT_CYCLE Timeline · Next Fri
Why it exists
Receivables follow-up at the scale of a national dealer network.
Berger Paints serves hundreds of distributors with rolling outstanding invoices. Manual depot calling does not scale, varies in quality, and rarely produces structured data. The Collection Agent replaces that with consistent, multilingual, fully-logged engagement.
Consistency
Every interaction captures a structured intent — never a free-text note that gets lost.
Multi-channel
The same agent and the same data behind web chat, WhatsApp and phone.
Visibility
Real-time analytics on outstanding amounts, ageing buckets and collection outcomes.
Two conversation modes
One agent. A neutral helper and a focused collector.
Information & support
Answers questions about outstanding balances, invoice details, debit-note dates and payment summaries. Neutral and informational — never pushes for payment.
- Outstanding & ageing breakdowns
- Invoice-level detail on request
- Suggested follow-up prompts
Structured payment intent
Drives a guided conversation, classifies every dealer response into a structured outcome, and hands a clean summary to the depot team.
- Asks for a concrete payment timeline
- Classifies YES / NO / DEFER / DISPUTE
- Logs every outcome for follow-up
Reach
Meet every distributor where they are.
Web Console
Operator workspace for support agents to chat, call and review every distributor conversation in one place.
Two-way messaging on the channel dealers already use, with full 24-hour-window and template handling.
Real-time Voice
Natural multilingual phone conversations with live speech recognition and lifelike speech responses.
Structured outcomes
Every conversation ends in a clean, classified result.
Instead of unstructured call notes, each collection interaction resolves to a primary intent and a precise sub-intent — plus timeline, dispute type and a handoff summary for the depot team.
YES
Pay current cycle · Next PD cycle
NO
Refuses to pay · Lack of funds
DEFER
Uncertain timeline · Next cycle
DISPUTE
Invoice · Material not received · Dumped
Built on a modern stack
Enterprise-grade components, end to end.
AI Reasoning (LLM) Speech-to-Text Text-to-Speech Web Console Messaging Gateway Telephony Operational DB Analytics DB Session Cache Secure File Store